Canplex Ltd. Privacy Policy

This privacy policy governs the way Canplex Ltée collects, uses, maintains, and discloses information collected from users (hereinafter referred to as “Users”) of (hereinafter referred to as “the Website”). This privacy policy applies to the Website and all products and services offered by Canplex Ltée.

At Canplex Ltée, we are committed to protecting the privacy and security of our customers’ personal information. This privacy policy explains how we collect, use, disclose, and protect the personal information we gather on our Website.

Information Collection

We may collect personal information from Users in various ways, including when Users visit our Website, fill out a form, subscribe to a newsletter, respond to a survey, fill out a contact form, or interact with other features, services, activities, or resources we make available on our Website. Users may be asked to provide their name, email address, phone number, or other relevant information. Users can also visit our Website anonymously. We will collect personal information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Website-related activities.

The following information is collected through our quote request form:

  • Family name
  • Name
  • Phone
  • Email

Use of Information

The collected information is used solely to respond to your quote requests and to communicate with you about our services.

We may collect and use Users’ personal information for the following purposes:

  • To improve customer service: The information you provide helps us respond more efficiently to your customer service requests.

  • To personalize user experience: We may use aggregate information to understand how our Users as a group use the services and resources provided on our Website.

  • To improve our Website: We continually strive to improve our website offerings based on the information and feedback we receive from Users.

  • To send periodic emails: We may use the email address to send information and updates, respond to their inquiries, questions, and/or other requests. If the User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User wishes to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Sharing of Information

We do not sell or share your personal information with third parties unless it is necessary to provide our services, respond to your requests, or if required by law.

Data Security

We take rigorous measures to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes physical and electronic security protocols.

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Website.

International Compliance

Our privacy policy complies with Canadian, American (including, but not limited to, the CCPA), and European (GDPR) regulations.

Your Rights

In accordance with the GDPR, you have the right to request access, correction, deletion, or restriction of processing of your personal data. You may also object to the processing of your data and have the right to data portability.

Changes to the Privacy Policy

We reserve the right to update this privacy policy at any time. When we do, we will revise the update date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.


By using this Website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Website. Your continued use of the Website following the posting of changes to this policy will be deemed your acceptance of those changes.

If you have any questions about this privacy policy, the practices of this site, or your dealings with this site, please contact Marco Stocchero at the following address:

Last updated: November 14, 2023